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Upload a COI yourself

In this article: File a certificate you already have, and what happens in the minute after you do.

For certificates that arrive by email, or that you already have on a drive. Same result as a contractor uploading it themselves.

  1. Open the Insurance tab

    Open the contractor and click the Insurance tab.

  2. Add the file

    Drop the file onto the upload area, or click it to browse. PDFs and images both work — a photo of a certificate is fine.

  3. Wait for it to be read

    The certificate is read as it uploads. This takes a few seconds; the card shows it working and then fills in with the carrier, coverages, limits and dates it found.

The Insurance tab: a coverage table above the certificate it was read from, with limits, policy numbers and expiry dates 1 2 3
  1. 1 Every coverage line, against what you require
  2. 2 The certificate each line came from, one click away
  3. 3 What was read off it, coverage by coverage

What happens on its own

  • Coverages, limits and per-policy dates are extracted.
  • They're checked against your required coverages.
  • The contractor's status updates.
  • Expiry dates go into the alert schedule, so reminders fire before they lapse.

You don't have to type a date anywhere.

Note

Uploading a new certificate doesn't remove the old one. Both stay on the record — the old one becomes history, which is what you want when someone asks what cover was in force last spring. See the all-expired rule for why that doesn't make anyone Non-Compliant.

What happens next

Glance at what was extracted before you move on: Review and correct a parsed COI.

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