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What AI parsing reads off a certificate

In this article: The fields extracted from an uploaded ACORD 25, including per-coverage effective and expiration dates.

Every certificate you upload is read automatically. Nobody types a date in, which is the point — manual entry is where expiry tracking quietly goes wrong.

What gets extracted

FieldNotes
Insured nameThe contractor the certificate covers. Used to match it to a record on a bulk import.
CarrierThe insurer that issued the policy.
Certificate holderWho the certificate was issued to — usually you.
CoveragesEach policy line separately: type, policy number, limits.
LimitsPer-occurrence and aggregate, where the certificate states them.
Effective and expiration datesPer coverage, not one date for the whole certificate.
Description of operationsThe free-text box, which is where additional insured wording usually lives.

Per-coverage dates matter more than they sound

An ACORD 25 isn't one policy. It's several, each with its own dates, and they rarely line up. General liability might run to December while the workers' compensation policy ended in March.

Because each coverage carries its own expiry, a certificate can lapse one line at a time — and a contractor can be Non-Compliant on a certificate that looks current at the top of the page. This is the single most common thing a spreadsheet misses, because a spreadsheet has one column called "expires".

What it can't do

  • It doesn't judge endorsements. Whether you're properly named as an additional insured is a question about the endorsement form, not the certificate face — and it's a question you still have to answer. CG 2010 vs CG 2037 explains what to look for.
  • It's reading a document, not verifying it. Extraction tells you what the certificate says. It doesn't confirm the policy is in force with the carrier.
  • A bad scan is a bad read. A photograph taken at an angle in poor light will produce worse results than a clean PDF from the broker.

Note

Parsing is on every plan, including Free. It isn't an upgrade feature — collecting certificates and not reading them wouldn't be much of a product.

What happens next

Extraction is very good and not infallible, so spot-check the first few: Review and correct a parsed COI.

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