Cancel from the Subscription screen. Owner-only.
What happens to your data
Nothing is deleted. Your contractors, certificates, licences, W-9s and history all stay. What changes is which features you can reach.
You fall back to free-tier limits: per-deadline alerts and the contractor's copy of them stop, projects and reports become unavailable, and you're held at the free contractor cap. The weekly summary carries on — it's on every plan.
If you're over the free cap, you keep every contractor you had. You can't add more, and document uploads pause until you're back under it. Nobody is deleted to make you fit.
Before you go
Tip
Coming back
Subscribe again and everything returns as it was — same contractors, same documents, same history. Note that the 30-day trial is once per organization, so a returning account subscribes directly rather than trialling again.
If it's something we can fix
If you're leaving because something doesn't work or a feature is missing, tell us before you cancel. Not to talk you out of it — but a good number of cancellations turn out to be a setting, and it's a shame when they aren't.