For licences we can't verify — a state outside our seven, a city business licence, a trade certification. You keep the expiry tracking; you don't get the state's live status.
-
Open the Licenses tab
Open the contractor, go to the Licenses tab, and click Add Manually.
-
Enter the details
Enter the licence number, the type or trade, the issuing state or authority, and the expiration date.
-
Save
Save. It appears alongside verified licences and is tracked the same way — expiry, alerts, and its effect on compliance status are identical.
The one difference
A manual licence is only as current as what you typed. If the state suspends it tomorrow, nothing here will know — the expiry date you entered is the only thing being watched.
That's still considerably better than not tracking it. It just means that for a manually-entered licence, "not expired" and "in good standing" are different claims, and we can only make the first one.
Tip
If you'd like a state added, tell us which — contact support. Coverage is driven by what customers actually work in.